Returns & Exchanges
Returns and Exchanges Form
Click the link to fill out the Return/Exchange Form. If you have any difficulties, please call our customer service team at 1(888)980-2774 for immediate assistance.
Please send all Returns & Exchanges to:
Attn: Returns & Exchange Department
655 Highway 30 E
St. Gabriel, LA 70776
How to Complete Your Return:
- Check to see if your return is eligible by reviewing the requirements below.
- Click the link to fill out the Return Form.Once the form is completed, you will receive a prepaid FedEx label and more instructions on proceeding with your exchange. (Return shipping is not free. A charge of $9.50 is automatically deducted from your item or items' return amount.)
- Print out your prepaid label and return it with your items to the address listed on the left side of this page (address included on your prepaid FedEx label). Once items are received, we then process your exchange order. Please allow up to 15 days for us to receive and process your return.
- Products must be unwashed and unworn.
- Defective products are handled on a case-by-case basis. To determine if your product qualifies as defective, call 1(888) 980-2774 or email firstname.lastname@example.org
- All returns must be made within 90 days of your original purchase.
- Products must have been purchased from www.southernmarsh.com, if the items were not they must be returned at the location they were purchased.